Terms of Service

NZ Aerosports Limited – Terms and Conditions of Sale

NZ Aerosports Limited (We) agree to supply and you agree to buy the goods at the price stated on our invoice on these terms, unless we agree in writing to different terms.

 

  1. Price and Terms of Payment
    • 1.1  The price payable by you for our goods on our website will be displayed in the currency that you choose to select.
    • 1.2  Our prices may vary at times due to special promotions which are available only through our online store. We reserve the right to adjust our prices at any time.
    • 1.3  Our prices do not include any Value Added Tax (VAT) or Sales Tax. Goods and Services Tax (GST) will be payable if the goods are to be shipped to New Zealand.
    • 1.4  The price that we invoice you includes shipping to your agreed address but the price does not include any import taxes and duties for customs clearance purposes. It is your responsibility to pay the relevant taxes and duties. It is recommended that you seek advice from your customs department with respect to taxes and duties that may be payable by you before you place your order with us.
  2. Payment
    • 2.1  Your payment is processed via Payment Express. We accept payment by Credit Card (either Visa or Mastercard) or by bank transfer.
    • 2.2  If you choose to pay by bank transfer you are required to select the option to pay for all bank fees so as we do not incur any bank fees. Paying by way of a bank transfer can take up to three days to process.
    • 2.3  You are required to pay a deposit of US$500 per canopy when placing an order. We will advise you by email when your canopy has been manufactured; if you have not paid the balance of the price to us within 6 weeks of receiving our email the canopy will be returned to stock and your deposit will be non-refundable.
  3. Delivery of Goods
    • 3.1  Once your order has been manufactured and you have paid us the price in full your order will be delivered to you.
    • 3.2  In the event that we are unable to supply all of your order to you at one time we may consider delivering your order to you in separate deliveries.
    • 3.3  You can change your delivery address at any time up to 24 hours before your order leaves our factory. If you choose to change your delivery address after your order has left our factory you will be responsible for the additional courier charges incurred.
    • 3.4  In the event that your delivery does not receive customs clearance and the goods are sent back to us, we will invoice you for the cost of delivering the goods back to us.
  4. Change of Orders
    • 4.1  At the time you place your order we also ask for relevant information from you which allows us to make a recommendation as to a suitable canopy type specifically for your requirements.
    • 4.2  Until Production has started, you can change size, colour, and canopy type; however, this may affect product lead time, and a new invoice may be issued for price variations.
    • 4.3  In the event that your order is unavailable and you have already paid for the goods in full we may consider offering you a replacement good of equal price and quality. Our sales team will contact you to negotiate a suitable solution. If you choose to decline our offer of a replacement good and your original order is permanently unavailable, we will refund you your original purchase price in full.
    • 4.4  If you accept replacement goods from us but then wish to return the goods to us under our “Right of Return” terms and conditions, we will pay for the cost to return the goods back to us.
  5. Risk and Title
    • 5.1  The risk of any loss of, or damage or deterioration to the goods supplied by us shall pass to you at the time the goods are delivered to the carrier. If goods are lost or damaged in transit you are required to report this to shipping@nzaerosports.com with a description and photos of the damaged goods. You are required to file any claims for damaged or lost goods to the shipping company within 14 days of delivery. We will also assist you where we can.
    • 5.2  Title of the goods will at all times remain the property of us until payment in full has been made to us by you.
  6. Returns and Exchanges
    • 6.1  If you are not completely satisfied with your canopy, we offer a full refund or exchange within 1 month from date shipped provided the canopy has been used for less than 15 jumps.
    • 6.2  If you need to discuss anything to do with your canopy our support team can be contacted by emailing us at support@nzaerosports.com.
  7. Warranty
    • 7.1 We warrant that the goods will be of good and merchantable quality and free of manufacture defect in accordance with the Consumer Guarantees Act 1993.
  8. Miscellaneous
    • 8.1  Except as required by the Consumer Guarantees Act 1993, we shall not be liable for any loss or damage of any kind whatsoever, arising from the supply of the goods by us to you including consequential loss whether suffered or incurred by you or another person and whether in contract or tort (including negligence) or otherwise irrespective of whether such loss or damage arises directly or indirectly from the goods supplied by us to you.
    • 8.2  We shall not be liable for any default due to any act of God, war, terrorism, fire, flood, drought, earthquake, storm or other event beyond our reasonable control.
    • 8.3  The failure by us to enforce any provision of this contract shall not be treated as a waiver of that provision, nor shall it affect our right to subsequently enforce that provision.
    • 8.4  The Terms and Conditions are governed by the laws of New Zealand and are subject to the exclusive jurisdiction of the New Zealand courts.

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